Artificial Intelligence is on every techie’s mind, and businesses are slowly but steadily adopting it as a necessity of the future. Whether we like it or AI solutions have started playing a crucial role in their daily lives. From movie recommendations on Netflix to purchase suggestions on Amazon, companies are increasingly moving to AI as their next go-to technology.
But not every business is like Netflix or Amazon. The feasibility of ai services for small businesses and millions of other enterprises is still in question. While AI machine learning will definitely provide breakthroughs in medicine and biology (which it has already started providing), is it a good venture to explore for businesses in 2020?
The answer, unsurprisingly, is yes. Today, business functions can drastically benefit from AI. Chatbots & virtual customer service has already proven it’s worth. Intelligent machines in manufacturing industries work on AI solutions. Self-driving cars and virtual assistants are increasingly becoming popular as people look for convenience in everyday activities. In this article, we will reflect upon AI services and their usefulness for businesses in 2020. Reach out to learn more about the artificial intelligence development company in new york for the various ways to improve or build the quality of projects and across your company.
Reasons to use AI solutions for enterprises in 2020
Artificial intelligence has many roles to play in different domains. Enterprises that need a competitive edge in 2020 must consider AI machine learning as a way to augment their business growth. Some reasons to implement AI services include -
1. Accurate Predictions
One of the most significant features of AI is to bring accuracy to predictions. AI uses historical data to make predictions for the future. For example, an AI system can track customer visits and what they view on the online store. With this data, it can predict the right discount to customers for driving them to make a purchase. Using these predefined parameters, AI solutions can help businesses retain more customers.
2. Customer Service
Everyone knows that artificial intelligence solutions play a massive role in today’s customer service. Conversational chatbots can handle a majority of the common customer queries and redirect them to the appropriate personnel. The amazing benefit is that AI bots never get tired and provide 24x7 support to the customers. And because of natural language processing, AI bots can communicate in a more human and friendly manner.
3. Insightful Decision-making
Today, AI has enabled companies to make insightful decisions based on analytics of data and reduce the guesswork that led to inaccuracy. AI machine learning company is built on models which gather data from different sources and provide a clear picture of that data. With data-based decision-making, enterprises will be able to make real-time changes and spot patterns from a pool of data.
4. Functional Automation
Automation is a major advantage to companies moving towards AI services. It allows the enterprise to automate specific tasks like email campaign automation, content-delivery, and many more. Since AI works with data, knowledge workers can highly benefit from it. It can be utilized to automate workflows which include report generation, progress checks, and several other tasks. With AI solutions, teams will get more time to focus on productive tasks in the workflow.
5. Improved Customer Experience
The ultimate aim of every business is to improve the customer experience. Artificial Intelligence solutions provide personalization capabilities to deliver services based on user requirements. AI gathers large amounts of customer data, analyzes the patterns in it, and delivers content based on the customer’s preferences. In enterprises, AI services provide crucial information on consumer behaviour to help the operation’s team manufacture products accordingly.
Get started with AI Machine Learning Implementation in your Enterprise
If you have decided to implement artificial intelligence solutions in your organization, the first step is to find the right AI services partner. BoTree Technologies is a leading AI solutions company, building products with AI capabilities to augment your business operations. Drop us an email to discuss your requirements.